Privacy Policy

A legal disclaimer

Your privacy matters to us. This Privacy Policy explains what information Form & Flow collects, how we use it, and the choices you have regarding your personal information when you visit our website or use our services.

Information We Collect

We may collect information that you voluntarily provide, including when you:

Contact us through our website
Book a discovery call
Purchase a subscription
Complete a contact form
Subscribe to our newsletter

This information may include:

Full name
Company name
Email address
Phone number (if provided)
Billing information
Project details and communications

Information Collected Automatically

When you visit our website, we may automatically collect certain technical information, including:

IP address
Browser type and version
Device type
Operating system
Pages visited
Time spent on our website
Referring website
Cookies and analytics data

How We Use Your Information

We use your information to:

Respond to inquiries
Schedule discovery calls
Deliver our creative services
Process subscription payments
Improve our website and user experience
Communicate regarding ongoing projects
Send important service-related updates
Meet legal and regulatory obligations

We never sell your personal information.

Cookies & Analytics

Our website uses cookies and similar technologies to improve your browsing experience and better understand how visitors interact with our website.

These technologies help us:

Remember your preferences
Improve website performance
Measure website traffic
Analyze visitor behavior
Improve future marketing efforts

You can disable cookies through your browser settings at any time.

Third-Party Services

o operate our business, we work with trusted third-party providers, including services such as:

Wix (website hosting)
Stripe (payment processing)
Google Analytics
Google Workspace
Google Calendar
Booking software

These providers maintain their own privacy policies governing how they process personal information.

Payment Information

All payments are securely processed through trusted third-party payment providers.

Form & Flow does not store or have access to your full credit card information.

Data Security

We take commercially reasonable steps to safeguard your personal information using appropriate technical and organizational security measures.

While no method of internet transmission is completely secure, we continuously work to protect your information.

Data Retention

We retain personal information only for as long as necessary to:

Provide our services
Maintain business records
Meet legal obligations
Resolve disputes
Enforce our agreements

When information is no longer required, it is securely deleted or anonymized where appropriate.

Your Rights

Depending on your location, you may have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your information
Withdraw consent where applicable
Request information regarding how your data is used

To exercise any of these rights, please contact us.

International Clients

Form & Flow works with businesses around the world.

As a result, your information may be processed or stored outside your country of residence in accordance with applicable privacy laws.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our business, technology, or legal requirements.

The latest version will always be available on this page.

Contact Us

If you have questions regarding this Privacy Policy or how we handle your information, please contact us.

Form & Flow

danieljolani@formandflow3d.ca

We aim to respond to privacy-related inquiries within 2 business days.